Brand culture is a set of efforts that a company or a brand cultivates to create a better sense of the brand itself using each and every reach a brand can possibly touch. Whether that's how you send your email with "Hi" or "Dear Mr" to how your office looks like — does the CEO have a glass office so you can see the "transparency" culture, or does the CEO have their own separated office where champagne and a leather cushion on the sofa is displayed? Each brand has its own culture.
As the society in the world we live in grows bigger and deeper, there are more to geolocation and political implications that can shape a culture.
Now, what's actually the importance of brand culture?
Company culture is important to employees because workers are more likely to enjoy work when their needs and values are consistent with their employers. If you work somewhere where the culture is a good fit, you'll tend to develop better relationships with coworkers and be more productive.
On top of productivity, here are 3 things we believe also supplement the importance of brand culture:
Internal and External Identity
Here's a thought exercise: write down on a piece of paper five attributes that best describe your organization's culture. Now spend a few minutes thinking about why each of those attributes is important to your organization in particular. Your organizational culture will reverberate across all aspects of your business because it represents the way you do business. It simultaneously displays your identity and your image, which means it determines how your people and customers perceive you.
Brand Advocacy at Its Best
One of the greatest advantages of a strong organizational culture is that it has the power to turn employees into brand advocates. Your people want more than just a steady paycheck and good benefits; they want to feel like what they do matters, and that they belong to a bigger picture. When your people feel like they matter, they're more likely to become culture advocates.
Keeping Your Best Talent
Employees who feel like they're part of a community, rather than a cog in a wheel, are more likely to stay at your company.
Ask any top performer what keeps them at their company and you're bound to hear this answer: the people. A workplace culture focused on people has profound appeal.
One way to attract top performers that are natural culture champions is to hire for cultural fit.
How can you apply this in your company?
As an entrepreneur myself, I understand running a business is not just ticking all those todo-list items day by day, but also considering your employees' mental health, their performance, their communication and the list goes on. Get your free copy: 15 Actionable Steps in Building Brand.
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